／ ORDER STATUS

Where's my Furly?

You just ordered less fur and more love — here's how to follow it home.

1. Check your inbox

As soon as your order ships, we send a shipping confirmation email with your tracking number and a live tracking link. It usually lands within 1–3 business days of ordering — don't forget to check spam or promotions if you don't see it.

2. Check your account

Every order and its current status is also saved to your account. Log in here to see order history and tracking details in one place.

3. Still can't find it?

No stress — just reach out to us with your order number and we'll track it down for you personally. We typically reply within 24 hours, Monday to Friday.

Good to know: orders ship within 1–3 business days, and shipping is free across the US.